Knowledge & Insights
KIVY Blog
Articles on AI chatbots, customer service automation and digital transformation for Swiss businesses.
SEO vs. LLMO vs. GEO – Why Classic SEO Is No Longer Enough for AI Systems
More and more people are asking AI instead of Google. We explain the difference between SEO, LLMO and GEO – and what organisations should do now.
Read more →How a Swiss Pension Fund Automated 1,300 Customer Enquiries per Month
The Aargau Pension Fund (APK) now handles 1,300 enquiries per month fully automatically – with a 96.7% success rate. A practical case study.
Read more →Why ChatGPT Doesn't Understand Many Websites – And What Businesses Can Do About It
More and more people ask AI instead of Google. We explain why many websites aren't understood by AI systems – and how businesses can change that with LLMO.
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